Connecting BPMS: start with the data contract

Identify the source of truth Agree which system owns each field. If a customer name or contract status changes in two places, which value wins? Settle that before implementing the connection.

Specify when exchange happens Is data read when a request starts or when an activity executes? Should the user wait for a response, or should work resume later? The answer affects both user experience and failure handling.

Handle repeated requests A connection can fail after the remote operation succeeds. Uncontrolled retries can duplicate an action. Agree request identifiers, recorded outcomes and retry behaviour with the other team.

Test more than success Check invalid responses, expired access and temporary outages. See BPMS integration, explore platform capabilities and discuss your connection.